1. Do you ship worldwide?
Yes. We ship worldwide from Singapore! :)
2. How much is International shipping?
Our international shipping rates are according to zoning and the total weight of your purchased items.
Please find the necessary rates below:
Zone 1 & 2: Countries in the Asia Pacific (excluding Australia, Japan & New Zealand)
Zone 3: Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
Please add $SGD3 for tracking numbers on top of the above shipping
price during checkout.
Orders without tracking numbers will not be processed.
3. How and when will my order be shipped?
All orders are sent via Singapore Post. Your order will be sent out in the next
1-3 working days. You will receive a confirmation email with a
tracking link depending on your shipping option.
Domestic shipping usually takes 3-5 business days.
International is about 2-3 business weeks, though it can vary greatly by country.
*With the current COVID19 situation, shipping will take longer.
4. What's the latest shipping update with the current COVID situation?
With the current COVID19 situation, shipping takes longer and our shipments are more prone to disappearing ;(. All orders will therefore be compulsory to opt with registered shipping. During checkout, please opt for registered shipping. Orders without registered shipping will not be processed and will be refunded.
5. I would like to be featured on your website, how do I go about it?
We are currently accepting different types of submissions. Head to our ABOUT PAGE to read more about it.
6. I submitted for the Digital Exhibition Open Call but still have not heard from you.
We heard you! All submissions have been well received. We receive tons of submissions each day and so are unable to personally reply to each of them. Fret not, all submissions will be featured on the first week of the following month. An official email will be sent to you once your photographs are live! :)
If for some reason, you were not contacted after each monthly update, do reach out to us. Sometimes the email bounces back or it ends up in our Spam!
7. How do I make a zine with you?
It's tricky times now and as an independent publishing group, it's hard to keep up.
We have halted all publications until next year. Please keep us in mind for your future projects!