1. Do you ship worldwide?
Yes. We ship worldwide from Singapore! :)
2. How much is International shipping?
Our international shipping rates are according to zoning and the total weight of your purchased items.
Please find the necessary rates below:
Zone 1 & 2: Countries in the Asia Pacific (excluding Australia, Japan & New Zealand)
Zone 3: Countries in the rest of the world, including Australia, Japan, New Zealand, Africa, America, Europe and the Middle East.
International shipping does not come with a tracking number.
Additional tracking number would be valued $SGD3
3. How and when will my order be shipped?
All orders are sent via Singapore Post. Your order will be sent out in the next
1-3 working days. You will receive a confirmation email with/without a
tracking link depending on your shipping option.
Domestic shipping usually takes 3-5 business days.
International is about 2-3 business weeks, though it can vary greatly by country.
*With the current COVID19 situation, shipping will take longer. We would highly recommend you to opt for Registered Shipping during this time.
4. I still have not received my zine, what should I do?
Once your order are shipped, you will receive an email with/without a tracking link depending on your shipping option.
For local shippings, you should receive your zine within 3 - 5 days of the shipping email.
For International shipping, you should receive your zine within 2 - 3 weeks of the shipping email.
All default shipping is regular shipping meaning we can't track your item.
For ease of mind, please opt for the registered shipping which comes with a tracking number. Do note that we are not liable for lost mail, this sometimes happen. We wouldn't want your zine to end up somewhere else!
5. I would like to be featured on your website, how do I go about it?
We are currently accepting different types of submissions. Head to our ABOUT PAGE to read more about it.
6. I submitted for the Digital Exhibition Open Call but still have not heard from you.
We heard you! All submissions have been well received. We receive tons of submissions each day and so are unable to personally reply to each of them. Fret not, all submissions will be featured on the first week of the following month. An official email will be sent to you once your photographs are live! :)
If for some reason, you were not contacted after each monthly update, do reach out to us. Sometimes the email bounces back or it ends up in our Spam!
7. How do I make a zine with you?
It's tricky times now and as an independent publishing group, it's hard to keep up.
We have halted all publications until next year. Please keep us in mind for your future projects!